In his latest entry on his faux review site, Mat "comic book boy" Nastos has posted a complete fabrication of the facts about Spirit fitness. He has done this knowingly because I had already had an email exchange with him concerning the test boxes I designed for our dealers. He has also read about it here on my blog...he can't hide his IP address, he's not that clever. He decided to completely ignore the facts and post a deliberate lie because he is a petty little boy who lived in a comic book fantasy world for way too long.
This man-boy is now telling the consumers that Spirit is knowingly shipping bad products and that we hope to fix them later with a "little black box"!? Oy vey, talk about not being Kosher (is Mat Jewish now? I thought he was Japanese?) If this doesn't expose him for the fraud he is, I don't know what will. First off, he continues his charade of the Japanese fitness equipment expert character he created...like one of his comic book super heroes. Then he proves he knows nothing of treadmill design, production or customer service by thinking that a simple issue like a wiring problem could not be easily addressed in the factory, and we are willing to spend untold thousands of dollars in labor claims and building "little black boxes" to somehow magically fix said wiring problem after we ship them. Hey Mat, this isn't your fantasy world of comics...this is the real world of engineering manufacturing, quality control and customer service; all of which you know nothing about. There are no magical "little black boxes" that fix problems, except maybe in the comics.
Here is what Comic book boy writes:
"Unfortunately, the wiring problem seen most often in the Spirit Z88 treadmills this past year has continued and units with that problem (which causes unresponsiveness in the treadmill) will still be shipped out by the manufacturer in the upcoming year. Now, instead of going back to the drawing board and fixing the issue before problem units make it in to the hands of customers, Spirit has designed a testing box (the aforementioned "little black box") that will be shipped out in advance to retailers to help them figure out what is wrong AFTER a customer has received the unit. I don't know about you but that sounds more than a little shady to us...in our opinion, anyway."
What Mat fails to realize - because he's not that bright - is that the Z88 treadmill is a very mature design that had been sold for 3 years in the international market before Sole picked it up 2 years ago, and has been selling it successfully as the F63. That's right, the Z88 with all the "wiring problems" is the F63 in a different color. There are no wiring problems except in Mat's fantasy world. The wiring has not changed in 5 years and there are absolutely no quality issues with this product. Mat Nastos should know this better than anyone because he gave the F63 a best buy award and just fell all over himself praising it!
Mat Nastos then goes on to say this:
"The box was demonstrated to us at the Denver show by a very nice Spirit fitness tech by, I believe, the name of Jeremy (I could be wrong about his name). It seems the head designer, a gentleman also responsible for the engineering of the recalled XE125 ellipticals by the name of Brian Murray, wasn't able to solve the problem so the executive decision to go ahead and ship problem units any way was made. This is hugely disappointing to learn, especially after Spirit's design flaws also caused customers to be shipped faulty Spirit Z700 treadmills last year (if you purchased a Z700 last year and wondered why the consoles were so blurry and unreadable, you'll know exactly what I'm talking about). That problem was also known well in advance of shipment and units were sold without Spirit warning either customers or its retailers.Two different units being shipped with problems known in advance AND a major recall? Not a good sign for a struggling manufacturer."
He basically writes that I am an idiot, who, after 25 years as an engineer in fitness, and 5 previous years as an engineer in military electronics, couldn't figure out a wiring problem. This coming from a man who writes comic books. Mat completely fabricated this fantasy problem and once again proves he knows nothing about the technical workings of a treadmill. If indeed he had 20 years experience fixing treadmills, he'd know that there are no magical "Black boxes" that fix problems. This guy is completely clueless!
If he was a real fitness expert and wanted to know about our new products, he would have spoken to the head designer at the show. I was there...Treadmilldoctor spoke with me at length about product. The only thing Mat did at the show was waddle from booth to booth and talk to salesmen about their internet plans this year. If his presence at our booth was any indication, he didn't even try any equipment at the show. At our booth he stood in the aisle talking to one of our salesmen the whole time. He never got on any of the products!
I will take the blame for the XE125 problems (although they were not design problems and they were not discovered until they were already in the field) but I will add, that as a responsible company, we decided to recall those products instead of continuing to ship them to customers, unlike some of our competitors who keep shipping until the government forces a recall. He is correct in stating the Z700 had an overlay that made the LEDs appear slightly fuzzy (still readable and fully functioning). But he is wrong about the timing because the Z700 has not been built for over 2 years and the fuzzy overlays were only on the very first production run of 300 treadmills, 3 years ago!
I have documented here in my previous blogs why Mat is on this "stick it to Spirit" rampage. We told him in Denver that he won't be getting an undeserved slice of the Spirit pie this year. You see, Mat Nastos is a parasite who lives off others hard work; he creates nothing! Up to now his whole life has been a fantasy and now he finds himself a 34 year old washed up comic book artist with a new wife and baby he needs to support.
I hope you know a good lawyer Comic Boy! You are going to need one very soon.
P.S. Has anyone else noticed that he removed a bunch of reviews from his site today? He had a Horizon review he just put up Friday that is gone and all the other posts he had up are gone going back to August 3rd. Good thing I saved them all!
***Edited to add***
It looks like Mat re-posted what he removed over the weekend. I am checking it against what he had up previously and will get back to you if I find major discrepancies.
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